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FINANCIAL RESOURCES CENTER
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Provident Bank of NJ Customer Service

THE PROVIDENT BANK OF NJ

Contact Information


You can conveniently access your bank accounts or receive quality customer service from wherever you happen to be.

  • Using "Touch Tone Banking" you can access your Provident Bank accounts 24 hours 7 days a week.
  • Touch Tone Banking (TTB) is an automated telephone service that provides such services as receiving account balances and transactions, placing stop payments, transferring funds between statement accounts up to 8:00 p.m. for same day availability and making loan payments with the use of your Personal Identification Number (PIN) and your touch-tone telephone.

Some information provided through TTB does not require use of a PIN, however, to access your personal account information, you are required to have a PIN for your protection.

There is no sign up cost for this service. Just dial 1-800-448-PROV to get instant banking information and to report a lost or stolen ATM or Debit card.

If you need assistance, our Customer Service Agents are available Monday through Friday, 8 AM to 7 PM and on Saturday 9 AM to 2 PM.

You can also correspond with us at the following address:

The Provident Bank
239 Washington Avenue
Jersey City, NJ 07302